Fire Protect Depot is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fireprotectdepot.com, and purchase our products. By accessing our website or purchasing our products, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, shipping address, billing address, and payment information when you purchase products or sign up for our newsletter.
1.2 Non-Personal Information: We may collect non-personal information about you when you visit our website. This information may include your browser type, operating system, IP address, pages visited, and the date and time of each visit.
1.3 Session Recording and Heat Maps: We use session recording and heat map services to track and analyze your interactions with our website. This helps us understand how users navigate and interact with our site, improving user experience and website performance.
1.4 Third-Party Analytics Tools: We utilize third-party analytics tools, such as Google Analytics, to collect information about your usage of our website. These tools may use cookies and other tracking technologies to gather information such as your IP address, browser type, referring/exit pages, and the date and time of your visits.
2. How We Use Your Information
2.1 To Provide Products and Services: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
2.2 To Improve Our Website: We use the information collected through session recordings, heat maps, and third-party analytics tools to improve our website’s functionality and user experience.
2.3 To Send Promotional Communications: If you opt-in, we may use your email address to send you newsletters, promotional offers, and other marketing communications. You can opt-out of these communications at any time by following the unsubscribe link in the email.
2.4 To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, email delivery, and website analytics.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
6.1 Access and Correction: You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting our Customer Service.
6.2 Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do this by following the unsubscribe instructions in our emails or contacting Customer Service.
6.3 Data Deletion: You have the right to request the deletion of your personal information. To request deletion, please contact our Customer Service.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: [email protected]