Welcome to Fire Protect Depot. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or purchasing products, you agree to be bound by these Terms and Conditions.
1. General
1.1 Acceptance of Terms: By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or purchase our products.
1.2 Modification of Terms: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website or purchase of products after changes are posted constitutes your acceptance of the modified terms.
2. Product Information
2.1 Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions, images, or other content are accurate, complete, reliable, current, or error-free.
2.2 Pricing: All prices are listed in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling fees, which will be added to your total at checkout.
3. Orders and Payment
3.1 Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, at any time after receipt of your order.
3.2 Payment: We accept various forms of payment as specified on our website. Payment must be received in full before we ship your order.
4. Shipping and Delivery
4.1 Shipping Policy: We will ship your order to the address provided during checkout. Shipping times and costs will vary based on your location and the shipping method selected.
4.2 Delivery: We are not responsible for any delays in delivery once the order has been handed over to the shipping carrier. Delivery times are estimates and not guaranteed.
5. Return Policy
5.1 No Returns on Fire Extinguishers and Hazardous Products: Due to the hazardous nature of shipping fire extinguishers and other fire protection products, we do not accept returns on these items. Once shipped, these products cannot be returned or exchanged under any circumstances.
5.2 Damaged or Defective Items:
- Damaged Upon Arrival: If you receive a product that is damaged upon arrival, contact Customer Service within 48 hours of delivery with photographic evidence. We will arrange for a replacement or issue a store credit.
- Defective Products: If you believe your product is defective, contact Customer Service within 30 days of receipt. We will troubleshoot the issue and, if confirmed defective, arrange for a replacement, repair, or provide a store credit.
5.3 Order Cancellation:
- Before Shipment: Orders can be canceled without penalty if the cancellation request is made before the items have been shipped. Contact Customer Service immediately to cancel your order.
- After Shipment: Once an order has been shipped, it cannot be canceled or returned. Refer to our policies on damaged or defective items if you encounter any issues.
6. Limitation of Liability
To the maximum extent permitted by law, Fire Protect Depot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our website or products; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content; and/or (f) any defamatory, offensive, or illegal conduct of any third party.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Michigan, without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located in Michigan for the resolution of any disputes.
8. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at: [email protected]